Castle Trust Bank Savings

Our new Savings Self Service Portal:

We are pleased to launch our new Savings Self Service Portal. Why not take a look at our helpful step by step guides to get to know it better?

Logging in for the first time
Logging in
Placing your maturity instructions

Log in details used for our old portal will no longer work and we have sent new credentials to customers who have provided us with a mobile phone number, email address and nominated bank account. Passwords are provided by email, so please check your spam folders if you have not received yours.

Download our mobile app

Manage your accounts on the go with our new mobile app, available on Android and iOS.

  • View the up to date balances of your accounts
  • See all of your transactions
  • View all of your account documentation
  • Send secure messages to our Team

You will need to register on the Self Service Portal first and then you can use these same log in details to start managing your accounts on our mobile app.

For help logging in to the mobile app for the first time, take a look at our step by step guide: Logging into the Mobile App Guide

App-store-badge Googe-play-badge

App available in the UK only

Thank you to our customers

On 15th June 2020, with the support of our customers, we became a fully authorised bank, authorised and regulated by the Prudential Regulation Authority and regulated by the Financial Conduct Authority. All investments held by our customers have now been converted into savings accounts, still paying the same return and maturing on the same date. We remain focused on our existing customers and our savings accounts are currently exclusively available to existing customers with maturing funds. We are not offering new accounts at this time and will be launching our new savings accounts this autumn.

What does this mean for our customers?

Customers will now benefit from:

  • The same level of FSCS protection as other banks
  • Online banking with our new, enhanced Self Service Portal
  • Managing their accounts on the go with our new mobile app

If you have not received your new log in details, please contact us on our email address savings@castletrust.co.uk and we will be able to set this up for you. You will need to register on the Self Service Portal first and then you can use these same log in details to start managing your accounts on our mobile app. Please note, passwords are provided by email so please check your spam folders if you have not received them.

Customers coming up to maturity will be offered the option to reinvest into a new savings account, and we look forward to offering our savings accounts to everyone else later this year.

Savings accounts for maturing customers

For customers that have received a letter from us about their upcoming maturing account, you can find out more about the accounts we have exclusively available for you here.


When can I open a new savings account?

Our savings products are currently only available to our existing customers whose accounts are maturing. We're very excited to be launching a new range of savings accounts later this autumn. To be one of the first to know, fill in the form at the bottom of the page and we'll send you our latest news including product launches.

Saving with Castle Trust Bank you are FSCS Protected

Your eligible deposits with Castle Trust Bank are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK’s deposit guarantee scheme. Any deposits you hold above the limit are unlikely to be covered.

May we send you information?

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Savings
Your eligible deposits with Castle Trust Bank are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK’s deposit guarantee scheme. Any deposits you hold above the limit are unlikely to be covered. For further information about the compensation provided by the FSCS, refer to the FSCS website at fscs.org.uk.

Castle Trust is the trading name of both Castle Trust Capital plc (company number 07454474) and Castle Trust Capital Management Limited (company number 07504954) both registered in England and Wales with registered offices at 10 Norwich Street, London, EC4A 1BD. Castle Trust Capital plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, under reference number 541910. Castle Trust Capital Management Limited is authorised and regulated by the Financial Conduct Authority, under reference number 541893.

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