Property Finance
Specialists in Bridging and Buy To Let
When it comes to specialist Bridging and Buy To Let mortgages, we’re the experts.
Our Bridging loans provide fast finance for property purchases, and funding for refurbishments – ranging from straightforward modernisation right through to significant extension or rebuilding works. If you need fast, short-term finance, are buying your first property as a landlord or expanding an existing portfolio, our expertise ensures that we can help where many mainstream lenders can’t – including for ex-pats and foreign nationals, and those operating under a limited company structure. Our BTL term product is available for HMOs (up to 6 bedrooms), standard BTLs, Portfolios & MUFBs and is ideal for clients looking for a longer term option.
Working in partnership with brokers
We want to make sure that all of our customers get the product that best suits their needs. That’s why all applications for our products come through leading specialist finance brokers across the UK – by working closely with them, we ensure that our customers get the right combination of the best advice, products and service available anywhere in the market.
Existing customers FAQ
Traditional financial service providers are often burdened with costly overheads including expensive branch networks,
inflexible technology and huge armies of people. At Castle Trust Bank, we keep our overheads to a minimum and we use
savings proceeds to fund our flexible lending solutions.

Please have your loan reference number to hand when calling. We will ask some additional security questions when we speak to you.
Please give us a call on (Freephone) 0800 652 0008 – Option 1 so we can discuss your current circumstances
It is important that you speak to us as soon as possible so we can understand your circumstances and agree a way forward. Please ensure you have details of your repayment strategy, along with any information you feel may be relevant for us to consider.
If you are facing financial difficulties, the following resources and organisations may be of assistance:
* Money Helper Budget Planner
* Money and Pensions Service
* Step Change
* National Debtline
You are free to settle your loan at any time, however, this may be subject to the payment of an Early Repayment Charge. Your Loan Document will provide more details. Please feel free to contact us if you are not able to locate the relevant information.
You can request a redemption statement by emailing us at customerservice@castletrust.co.uk, confirming the date at which you would like the statement made. Alternatively, you can call us on (Freephone) 0800 652 0008 – Option 2.
Please note that while we try to issue these within 2 working days, there may occasions where it can take up to 5 working days.
If you do go ahead and redeem your loan early, we will require confirmation and evidence of the source of the redemption funds before we are able to issue the relevant bank details for payment.
You can find our previous and latest Variable Rates here.
It may be possible to refinance your existing Castle Trust Bank mortgage with us, but this is subject to our current lending criteria and product range. We recommend that you reach out to your mortgage broker to explore this further.
To ensure the safe arrival of our emails, we do send them encrypted. You will see our logo and a message confirming who has sent you the email. When you click ‘Read Message’ you will be sent a one time passcode, which you can then use to open the email.
You will need to complete and return an updated Direct Debit Mandate. Please note that the account from which the Direct Debit is to be collected must be in the same name as that of at least one the account holders.
You will need to complete and return a Third Party Authority form, which you can get by calling our Customer Service team on 0800 652 0008 for more information. For your security, we may need to verify the request before making the adjustment on your account.
Please email us at customerservice@castletrust.co.uk to inform us of your new address. We may call you to verify the request before making the adjustment on your account.
Please email us at customerservice@castletrust.co.uk with the request and confirm the date to which you would like the statement made. Alternatively, you can call us on (Freephone) 0800 652 0008 – Option 2.
We aim to respond to correspondence within 72 hours.
Please give us a call on (Freephone) 0800 652 0008 – Option 1 so we can discuss
Castle Trust Bank, Belvedere House, Basing View, Basingstoke RG21 4HG
Please give us a call on (Freephone) 0800 652 0008 – Option 1 so we can discuss your current circumstances
Please give us a call on (Freephone) 0800 652 0008 – Option 1 so we can discuss your current circumstances
Please give us a call on (Freephone) 0800 652 0008 – Option 1 so we can discuss your current circumstances
You can find our Privacy Policy here.
Get in touch
Existing customers can call us on 0800 652 0008 to discuss theirÂ
mortgage. We’ll be able to help you more quickly if you have yourÂ
mortgage account number to hand.
Downloads
To download important procedures, policies and general information please click on the appropriate link below:
- Income and Expenditure Form
Finding it difficult to make your repayments?
We’re here for you and we’re happy to help discuss your payment and repayment options. If you’d prefer to talk to someone else, there are a number of trusted organisations who can help to find a solution to your financial concerns:
Money Helper provides free and impartial independent advice and information on how to manage your money and is available to everyone. Their website has lots of handy tools and information, as well as a web chat facility and a freephone helpline.
Step Change is a debt charity which provides free debt advice online and on the phone. Their Debt Remedy tool assesses your financial situation in 20 minutes to provide advice tailored to your circumstances.
National Debtline also provides free, impartial and confidential debt advice. You can get in touch with them via webchat or phone.
All of the above are trusted debt advice services who will not charge you for advice. If you choose to seek help elsewhere, it is important to be sure of who you are dealing with and that the advice that you receive is impartial and confidential.