For help with investing, or if you have any questions about Fortress Bonds, please call (Freephone) 0808 164 5000, between 9am and 5pm Monday to Friday or write to us at Castle Trust, PO Box 6965, Basingstoke, RG24 4XE.
If you are calling from outside the UK, please call +441256 274986 to contact our Client Services team. Calls to this number are free when calling from a UK landline or personal mobile but charges may apply when calling from abroad.
If you have a query about an existing mortgage please call (Freephone) 0800 652 0008.
If you're having difficulty in paying your mortgage, find out how we can help.
Our products are only available via authorised financial intermediaries, so please contact your adviser if you would like to find out more about Castle Trust.
If you wish to make a complaint, please let us resolve the issue as quickly as we can. Read our complaints procedure (PDF download).